Operations & Maintenance
Maximum uptime.
Minimum hassle.
24/7 operations and maintenance that keep every charger earning.
A charger that is offline is not just frustrating for drivers — it is lost revenue. QTRIC's Operations & Maintenance keeps your network healthy with proactive monitoring, preventive maintenance and rapid on-ground response, so your chargers stay available and profitable.
How it works
A full operating layer for your charging network
Five capabilities working together — so issues are caught early, fixed fast and never repeat.
24/7 remote monitoring
Our team continuously watches charger health, connectivity and performance — catching issues and raising alerts before they turn into outages.
Preventive maintenance
Scheduled inspections and servicing keep hardware in peak condition and prevent the faults that cause downtime and costly emergency repairs.
Rapid on-ground support.
When a physical fix is needed, a responsive field team is dispatched for fast diagnosis and resolution — minimising time offline.
Comprehensive contracts (CAMC)
Predictable, all-inclusive coverage means no surprise costs — a single contract covers monitoring, servicing and support across your network.
Reliability by design
Uptime starts in the architecture — every layer (hardware, connectivity, platform) is engineered for high availability from day one.
Who it's for
For operators who want uptime without an in-house team
Maximise availability and ROI on your network — without recruiting, training and managing field staff yourself.
What response times can I expect?
Response times are defined in your CAMC, tailored to your network footprint and SLAs.
Do you support chargers you did not supply?
Coverage depends on the hardware and its OCPP support — talk to us with your fleet details and we'll confirm what we can take on.
What does CAMC actually include?
Remote monitoring, preventive maintenance, on-ground response, spares management and reporting — all bundled into a single predictable contract.
O&M services